Chipper Program Reservation Information - Reservation Chip Request Scheduler Opens January 19, 2026!

Follow all Chipper Program Guidelines to receive free chipping.

Place pile(s) per the woodpile location and pile placement guidelines.

Note the woodpile(s) length, width, and height in your reservation.

Chip requests are made using the Self-Service Reservation Scheduler.  You'll enter information the crew needs into your reservation. If there is a gate at your property, be sure to provide your gate code or any other important instructions so the crew may locate the pile easily.

Piles or pile contents left unchipped after a visit usually means there was something about the pile that the crew could not chip. Here are some examples of piles or pile contents that do not meet the guidelines to receive the free chip service:

• The pile is placed over 10 feet from the road or driveway such as in a field. The crew will only chip piles in the locations that meet program guidelines. The number one reason for not chipping a pile is employee safety. The second reason is crew efficiency to ensure every participant receives up to two free chip visits. Too often, the chipper truck and equipment are damaged driving off road into a field to get to a pile. The guidelines are there for a reason. We are mindful that every resident with a reservation in the unincorporated areas of the County is treated equally and fairly.
• The pile is too high. Employee safety is the number one priority. The guidelines note to make piles 3-4 feet high.
• The pile looks more like a burn pile, meaning, the cut ends are not lined up facing the road or driveway. Piles not stacked per the guidelines are difficult for the crew to pull and chip, this can cause serious injuries.
• The pile has thorny tree limbs or vines. There is also poison oak in the pile. Crew safety is top priority.

Residents will be notified via email when guidelines aren't followed. They will have instructions on what needs to be fixed. Please contact us if you have additional questions on fixing your pile. After the pile is fixed and meets guidelines, the customer will make a new reservation. 

The self-service scheduler does not keep data from past reservations. You will schedule a new reservation to inform the crew your pile is ready.

No. Every time you need the crew to come back, either for your 2nd visit, or for a pile you fixed and is ready for reinspection, you will need to make a new reservation. The reservation scheduler does not retain information from past visits. Please schedule another reservation.