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Customer Service & Administration
- Accounting & Human Resources
- Ombudsperson provides value-added customer service on individual projects and facilitating process improvements that result in a more user friendly permitting process both for customers and staff.
- Manages Information systems including the Permit Sonoma Online Permitting Tool, the department website, GIS mapping services, and technology needs for the Permit Sonoma department.
- Retains and provides public access to permit records for properties located within the unincorporated areas of Sonoma County.
Please note that the best way to reach staff is via email.
Administration
Phone: (707) 565-1925
Fax: (707) 565-1103
Policies and Procedures
Frequently Asked Questions for Cashiers
Accounting
Phone: (707) 565-1900
Customer Service Ombudsperson
The Permit Sonoma Ombudsperson is a member of the management team whose sole focus is providing value-added customer service on individual projects and facilitating process improvements that result in a more user friendly permitting process both for customers and staff.
Phone: (707) 565-8350
Department Information Systems (DIS)
Manages the development and maintenance of the Permit Sonoma Online Permitting Tool, its database, the Permit History Lookup, and the department website as well as the technology needs for the Permit Sonoma department.
Contact Permit Sonoma DIS/Webmaster
Online Permitting Tool
Permit History Lookup
Geographical Information Systems (GIS) (Mapping)
Permit Sonoma GIS manages the development, maintenance, and distribution of comprehensive planning, land development and natural resource spatial datasets and related databases for Permit Sonoma.
GIS does not provide walk-in customer office hours. All mapping product requests and/or inquiries will be serviced through GIS Online Services.
Contact Permit Sonoma GIS
GIS Online Services
Records
Permit Sonoma's Records Section retains and provides public access to permit records for properties located within the unincorporated areas of Sonoma County.
Email: PermitSonoma-Records@sonoma-county.org
Phone: (707) 565-2934
Refund Requests
ACT-001 Refund Request Form (PDF)
Use form ACT-001 to request a Refund for Expenses Incurred (PDF: 377 kB) (Version 11/18/2022)
Form must be submitted via email to: PermitSonoma-RefundRequest@sonoma-county.org