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Customer Service & Administration

  • Accounting & Human Resources
  • Ombudsperson provides value-added customer service on individual projects and facilitating process improvements that result in a more user friendly permitting process both for customers and staff.
  • Manages Information systems including the Permit Sonoma Online Permitting Tool, the department website, GIS mapping services, and technology needs for the Permit Sonoma department.
  • Retains and provides public access to permit records for properties located within the unincorporated areas of Sonoma County.

    Please note that the best way to reach staff is via email.

Administration

Phone: (707) 565-1925
Fax: (707) 565-1103

Policies and Procedures
Frequently Asked Questions for Cashiers

Accounting

Phone: (707) 565-1900

Policies and Procedures

Customer Service Ombudsperson

The Permit Sonoma Ombudsperson is a member of the management team whose sole focus is providing value-added customer service on individual projects and facilitating process improvements that result in a more user friendly permitting process both for customers and staff.

Phone: (707) 565-8350

Department Information Systems (DIS)

Manages the development and maintenance of the Permit Sonoma Online Permitting Tool, its database, the Permit History Lookup, and the department website as well as the technology needs for the Permit Sonoma department.

Contact Permit Sonoma DIS/Webmaster
Online Permitting Tool
Permit History Lookup

Geographical Information Systems (GIS) (Mapping)

Permit Sonoma GIS manages the development, maintenance, and distribution of comprehensive planning, land development and natural resource spatial datasets and related databases for Permit Sonoma.

GIS does not provide walk-in customer office hours. All mapping product requests and/or inquiries will be serviced through GIS Online Services.

Contact Permit Sonoma GIS
GIS Online Services

Records

Permit Sonoma's Records Section retains and provides public access to permit records for properties located within the unincorporated areas of Sonoma County.

Email: PermitSonoma-Records@sonoma-county.org

Phone: (707) 565-2934