Digital Plan Room Frequently Asked Questions

DPR stands for Digital Plan Room.  DPR is the new software application that is being integrated with Accela (our Permit Management software) and Permits Online (our online portal for permit applications) to facilitate the Plan Review process.

Yes, Plans can continue to be uploaded as long as the review cycle is still active.  The cycle is closed once your application is accepted by the Permit Tech.  At that point you need to request that the cycle be reopened in order to upload Plans.  Other document types (Not Plans) can be uploaded at any time.

The size limit is 300 MB per upload.  If you have multiple documents that collectively exceed this limit. simply separate your uploads to stay within the limit.

100 Characters.  Also, avoid special characters in your file names.

There will be email notifications along the way with each discipline review.

Automated emails go to the Owner, Applicant, Licensed Professional and any contacts.

There may be some differences between different permit types, but generally speaking, an application will expire after 1 year.  That said, it can be renewed if needed.

We collect the first round of fees once the submittal is complete and accepted.  Once fees are collected, the project is placed in the Plan Check queue.  The second round of fees are collected when the permit is issued.

County employees that are required to provide their review or responses will be able to do so directly in our backend software.  Non-county employees can provide responses if they are listed as an additional contact or a delegate assigned by the applicant.  To avoid confusion, the applicant will act as the gate keeper for contact or delegate assignments.

They will need to be a registered user in Permit Online.  Once registered, they can be added as an additional contact or assigned as a delegate by the applicant.

Yes, fire rebuilds will follow the same process once this new process is implemented.  We already have a process that separates these permits from the others.  That process will remain intact as is.