Video InspectionsMobile App Instructions
Video Inspections
Mobile App Instructions
For the duration of the COVID-19 Shelter in Place declaration, Permit Sonoma will continue to provide many inspection services via remote video technology. Our goal is to keep your projects moving while protecting everyone from the spread of COVID-19.
Please follow the instructions below to get started with your first video inspection. If you have scheduled an inspection by telephone or via Permits Online, our inspection team will call on the date of the scheduled inspection to answer any questions and schedule a more precise time for your video inspection to begin.
Fire Rebuilds
Inspections for fire rebuilds continue to be in person following mitigation measures that align with the
County Health Order and Department requirements.
Video published on May 5, 2020.
What is VuSpex?
Permit Sonoma is now offering VuSpex, a virtual inspection tool that provides inspection services to contractors remotely, with the use of an iOS or Android smart phone. By using VuSpex, our Inspectors can remotely perform a virtual inspection. VuSpex allows the inspector to take pictures, videos, make notes, and even uses a geo-locator to verify that the inspection location is the same as the permit address.
Overview
- Install on IOS or Android
- Create an account and link to agency
- Sign-in
After completing these steps, your agency contact will be able to schedule and perform VuSpex mobile video inspections with you.
Install VuSpex
While viewing this document from your smartphone, choose iOS or Android.
- Open the App Store app for iOS or Google Play Store app for Android
- Search for "VuSpex"
- Install VuSpex on your smart phone
Create a VuSpex Account & Link to Agency
From Your Web Browser
Go to: https://prod.vuspex.com/contractors/register_web
From the VuSpex Mobile App
- Open the VuSpex app on your phone
- Tap the "Create New Account" link on the Sign-in screen
This launches the mobile browser on your phone where you enter your information.
Step 1 of 4: Enter personal information and select a password.
Use an email address that is accessible from your phone or computer.
Note: Only alphanumeric characters are supported in passwords. Do not use special characters like "-" or "%".
Step 2 of 4: User receives an email with a four-digit verification code. Enter the code where prompted to proceed.
Note: If the email is not received within a few minutes, check your spam folder. Do not leave the Step 2 of 4 screen until you have entered your four-digit code.
Step 3 of 4: States: Select "California" from the list of states. Then tap "Next."
Note: If "Next" is grayed-out, tap "Add State," then tap "Next."
Step 4 of 4: Agency: Set the agency to "Sonoma County" and tap "Next."
Your account is now set up.
Sign-in and Quick Test
- Return to VuSpex App & Sign In: Open the mobile app and sign-in with your credentials.
- Quick Test: Tap the "Quick Test" button to check the network quality of your inspection site.